Sometimes it happens that your campaigns may get stuck at some level and it shows either “Pending-sending” or “Processing“.
To resolve this issue here is few steps which you can perform following steps to resume email campaign sending:
- Go to Campaigns > Regular Campaign / Autoresponder Campaign > Select the stuck campaign > Click on “Pause” icon; from right side of the campaign page.
- After you pause the campaign, click on “Edit” option, then on next screed save and go to next.
- On the second screen under “update the delivery server“, check the active delivery server through which you want to deliver the emails and then click on “save changes”; finally save all the campaign setup.
Note: Your campaign will be in the pause mode only, and it will not effect the current sending “Template” unless/untill you make any changes.
- Now, you can see that your campaigns start sending from the same stuck state.
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